New User Sign-up#

Step 1: Navigate to the Collaboratory website#

Go to this URL: collaboratory.who.int

Step 2: Sign up for the Collaboratory#

After entering your email address and password for your account on the sign-in form, go to Sign up now.

log in web page asking for username and password

Step 3: Complete the form#

Enter in all the requested information and then select the Create button.


log in web page asking for full account information

Set up MFA (Multi-factor authentication)#

Attention

For security reasons, users are required to set up MFA.
Note: 2FA (Two-factor authentication) can also be referred to as MFA (Multi-factor Authentication).

After the successful submission of all the requested information on the sign-up page, you will need to provide a code which you can obtain from an Authenticator app or via email. On-screen instructions are shown to guide you through the activation process to obtain a code from an Authenticator app or to receive a one-time code by email.

Step 4: Select your preferred Multi-factor Authentication method#

After you sign up, you will be given the choice for your preferred authentication method.

screenshot of a QR code

Step 4b: Enter Verification Code from Authenticator app#

Type in the 6-digit code generated by your Authenticator app into the Collaboratory verification fields.
Note: this code expires in less than 10 seconds.

screenshot of a QR code
window to enter a QR code

Step 4c: Request a one-time Code sent to your email address#

After selecting via a one-time code sent to your email address, you will be prompted to send a verification code to the email address associated with your new account.
Note: if you do not receive an email within 1 – 2 minutes, check your spam or junk folder. If you have not received an email after several minutes, you can request a code to be resent.


../../_images/send-code-email.png
screenshot of a QR code

Step 4d: Enter Verification code received via email#

Type the 6-digit code sent to you by email into the Collaboratory verification code field. You will receive confirmation of successful verification.
Note: this is a one-time code, it will expire after use, so a new code must be generated for future sign-ins.


../../_images/enter-email-code.png
../../_images/email-code-verified.png

Step 5: Collaboratory home page#

After successfully creating an account and logging in, you will be redirected to the Collaboratory URL you intended to access.

Collaboratory home page

Help#

Please Contact Us if you experience any difficulties logging into Collaboratory.